JOB SUMMARY

The Institute for Student Success (ISS) is seeking an Administrative Program Support 2 professional to join our fast-paced office. Working as part of a team to support the needs of ISS, the Administrative Program Support 2 position will help provide day-to-day fiscal transactional support (purchasing, ordering, travel, etc.), assist with hiring and onboarding of staff, and provide facility support (work orders, scheduling, etc.) to the various units within ISS, with the Office of First-Year Programs and Learning Communities (FYPLC) serving as the primary focus area.

ISS offers multiple programs and services designed to assist students with their transition from high school to college, as well as aid in their persistence, success, and retention at the University of Connecticut. Learning Communities, in particular, is a high-impact, life-transformative practice shown to be beneficial for college students from many backgrounds. The candidate who will thrive in this position will be highly detail-oriented with a can-do spirit and ability to support a high volume of tasks while maintaining a positive customer service approach to working with offices and individuals on- and off-campus. They will have the technical skills and know-how to support administrative operations such as faculty/staff hiring and onboarding, travel, facility scheduling and maintenance, purchasing, and other financial activities to ensure high-quality and efficient operations. They will have creative problem-solving skills, the ability to be flexible to respond to individual and programmatic needs and be someone who enjoys working with college students in various capacities.

DUTIES AND RESPONSIBILITIES

1. Provides financial, administrative, and program support for ISS and the Office of First-Year Programs and Learning Communities. Maintains and monitors department/unit budget and records. Monitors and approves routine expenditures.
2. Performs administrative functions, including a large volume of purchasing, accounts payable/receivable, travel arrangements, reimbursements, and maintenance of inventory and supplies.
3. Monitors, tracks, and maintains accurate financial records. Prepares reports, as needed.
4. Assists in developing and managing department/division budgets and in maintaining fiscal control over approved budgets. Makes available timely and accurate financial information, including budget projections and analysis.
5. Monitors office supply inventory and coordinates maintenance for office equipment. Assigns, tracks, and retrieves University equipment for staff and unit usage.
6. In coordination with FYPLC staff and graduate assistants, assists with logistics for many large-scale events, field trips, and activities throughout the year, including arranging transportation, ordering food and supplies, and working with vendors.
7. Provides support in the hiring and onboarding processes in concert with other team members in the ISS Central Business Office, including advertising, offer creation, faculty and graduate assistant letters, and training activities coordination.
8. Submits, reviews, and approves financial and payroll transactions.
9. Oversees room reservations for several program spaces. Creates and distributes room calendars. Confirms and communicates facility reservations. Handles billing and scheduling. Assists unit staff and graduate assistants with room arrangements and technical needs for meetings, events, and activities. Follows up with patrons regarding room conditions and provides appropriate direction. Ensures space/areas are prepared for use at the start of each semester through periodic inspections throughout the year and identifies and elevates needs including signage, furniture, equipment, decor, training, etc.
10. Handles building-related issues that arise in assigned spaces across campus in collaboration with campus partners; responsible for submitting and following through on Work Orders and Service Requests/Trouble Tickets as needed.
11. Issues, tracks, and maintains office, room, and building keys dispensed and returned; handles access issues in accordance with protocol.
12. Assists in the maintenance and modification of complex filing and record-keeping systems.
13. Serves as a member of the ISS Central Business Office team, providing additional administrative, fiscal, and HR support for the units within ISS.
14. Develops and maintains constructive, professional, and positive work relationships with faculty, staff, students, and all levels of University administrators, as well as external constituents.
15. Responsible for leading or assisting with projects based on evolving department needs and initiatives that require technical knowledge and understanding of the unit’s programs and activities that may be short-term, long-term, or ongoing.
16. May teach First Year Experience (FYE) courses and/or mentor students participating in the UConn Connects program where availability exists.
17. Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in business, communications, statistics, human services, or a related field.
• At least two years of related experience.
• Excellent organizational and prioritization skills, including handling multiple assignments simultaneously with close attention to detail and the ability to consistently produce a high standard of work output.
• Excellent written and oral communication and interpersonal skills.
• Experience effectively utilizing Google and Microsoft Office programs, including Excel, PowerPoint, and Word.
• Working knowledge, and ability to easily learn and adapt new technology used to run and record in-person, hybrid, and virtual meetings and events; ability to effectively problem-solve technical issues for events, meetings, and activities.
• Ability and willingness to foster a campus climate that is welcoming and supportive of the University of Connecticut’s diverse student body and encourages communication with and among campus and community constituencies.
• Ability and willingness to regularly move furniture for event set-up/break-down, run errands for supplies, and/or move items across campus to effectively manage events, activities, and other program needs.
• Ability and willingness to function in a fast-paced environment and work irregular and flexible hours, including occasional evening and weekend hours.

PREFERRED QUALIFICATIONS

• Experience working in higher education.
• Experience with purchasing, accounting, and/or managing expenses.
• Proven effectiveness in utilizing excellent customer service skills.
• Experience working directly with students and/or mentoring students.
• Experience in graphic design using tools such as Canva, and/or website design and maintenance in platforms such as Wordpress.

APPOINTMENT TERMS

Salary range: $48,870 - $52,000, commensurate with the successful candidate's background and experience. This is a full-time position. The University offers outstanding benefits including employee and dependent tuition waivers at UConn, and a highly desirable work environment. This position will be in person at the UConn Storrs campus. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #496956 to upload a resume, cover letter, and contact information for three (3) professional references. Review of applications will begin immediately and continue until the position is filled.

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

About University of Connecticut

The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.

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